massage retreat & spa

I have been to this location several times, why do I go back if I don't like it so much? I signed a contract for a year...I usually go to other locations in the Twin Cities as other locations aren't near as bad as the Edina location. First it is freezing cold in their location, they are aware of this and give many excuses, their answer is to crank the beds super hot until you are roasting hot...problem is your sweating from being hot under the covers almost burning then freezing at the same time because the rooms are so cold. Next, your hour massages aren't really an hour...you're lucky if you get 45 minutes just be aware...they will tell you its customary that a 60 minute massage you really are only getting 50 minutes of massage times if you complain.Next, if your looking for a facial...I'm not sure how many esthetician's their are at this location but to say the least I was unimpressed. Every other location you will get a short massage on the shoulders, chest and feet...not here! I'm sure if you pay more you may but be sure to ask in advance.Last....when you leave be ready for LOTS of sales pitches....the massage person will come out to be sure she gets her tips, they do everything they can to get you to buy this or that even trying to give you free stuff if you just sign this or sign that and next thing you know your card is on file and being charged....PAY CASH!!!!